DL3PL SERVICE PREVIEW · PROPOSED LAUNCH RATES
DL3PL
UK MAIL FORWARDING · EXPATS, TRAVELLERS & LIFE ABROAD

Your UK post.
Wherever life goes.

A UK correspondence address for life beyond one postcode. Have your letters received, choose authorised digital scans, or keep your post physical and forward it in a batch when you are ready.

Digital when you need it. Physical when you prefer it.
A SMALL PART OF HOME, KEPT IN REACHYour post.
Your instructions.
YOUR UK POST
A little closer
to home.
YOUR NAME DL-7H2K9QIllustrative customer reference
HOLD. SCAN. FORWARD.
YOUR INSTRUCTIONS.
UK POST
YOUR WAY
OPENING & SCANNING REQUIRE CURRENT AUTHORITY
SERVICE ILLUSTRATION

A UK correspondence addressIssued after the required onboarding.

Scans, with your authorityChoose which eligible letters to open.

Holiday holdingSave your post for your return.

A UK ADDRESS FOR A LIFE IN MOTION

Stay close to your post.
From a little further away.

For expats abroad, overseas residents who need UK correspondence handling, frequent travellers and anyone taking a little time away.

01

An address with a reference.

Use your approved correspondence address and unique customer code so arriving letters can be matched to the right account.

02

Read it your way.

Request opening and scanning with the right authority. Or leave letters unopened, hold them and ask for physical forwarding instead.

03

A batch when it suits you.

Bring held letters together for a quoted UK or international dispatch. Your mail does not need to travel one envelope at a time.

YOUR NEXT MOVE, STEP BY STEP

A clear way forward.

  1. 01

    Set up your mailbox.

    Complete onboarding, provide the required identity and recipient information, and receive your approved addressing instructions.

  2. 02

    Choose how to handle it.

    We log eligible arrivals. Your instructions and current authority determine whether an item is held, opened for scanning or prepared for forwarding.

  3. 03

    Take the next step.

    Review your post in the planned workspace and request the next batch. Physical dispatch is quoted and approved before it is sent.

THE COSTS, BEFORE THE COMMITMENT

A monthly mailbox. Clear charges as you use it.

Proposed digital mailbox £7.99/month, with 100 arrival logs included. Scanning is £0.99 per letter for up to 5 sides, then £0.15 per extra side. Physical forwarding handling is £2.49 per batch, plus packaging and postage. Holiday holding starts at £5.99/month. Consumer rates include the assumed 20% VAT.

See the full rate card Proposed launch rates · service suitability and actual tax treatment confirmed before launch.
PROPOSED LAUNCH PRICING

Mail & UK Address pricing

Proposed digital mailbox £7.99/month, with 100 arrival logs included. Scanning is £0.99 per letter for up to 5 sides, then £0.15 per extra side. Physical forwarding handling is £2.49 per batch, plus packaging and postage. Holiday holding starts at £5.99/month. Consumer rates include the assumed 20% VAT.

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A FEW THINGS, ANSWERED.

Good to know.

Before your next move.
A little clarity.

Can I use the service if I live outside the UK?

The intended service includes expats and overseas residents who need a UK correspondence address or onward mail forwarding. Onboarding, recipient checks and a supported destination are still required. Your account type is based on your needs; living abroad does not automatically make you a business customer.

Is this proof of UK residence or a registered office?

The mailbox is a correspondence service. It is not proof of residence, a guaranteed bank-accepted address or a registered-office service. Check the relevant organisation’s rules before using a correspondence address for a particular purpose.

Will you open every letter?

No. Opening and scanning require your current authority and an eligible instruction. You can choose physical holding and forwarding without digital scanning. A scan request is an instruction; it is not a claim that a letter has already been opened or emailed.

Can you hold my mail while I am on holiday?

The proposed holiday plan is £5.99 per month, includes up to 50 arrival logs per month and 90 days of physical holding. Digital scanning is optional and charged separately. Packaging and onward postage are additional.

Can I forward letters to the UK or overseas?

You can request a physical batch to a UK or international address. A suitable service depends on the destination and contents. Review the handling, packaging, postage and any disclosed exclusions before approving dispatch.

YOUR MAIL WORKSPACE

Everything in one place.
Even when you are not.

Explore an example inbox with arrival records, holding instructions and scan requests. The preview keeps mail handling and physical forwarding easy to understand.

  • Your mail inbox
  • Holding instructions
  • Forwarding batches
Explore this workspace Interactive demo · sample data · no live connections
DL3PLSAMPLE WORKSPACEAC
YOUR MAIL WORKSPACE

A little less out of reach.

An example view of your next move.

Your mail inboxHolding instructionsForwarding batches

Letter receivedWaiting for your instructions

An authorised scan requestOpening authority is required

Your next mail batchReview a quote before dispatch

All items and activity shown are illustrative.Take a look