An address with a reference.
Use your approved correspondence address and unique customer code so arriving letters can be matched to the right account.
A UK correspondence address for life beyond one postcode. Have your letters received, choose authorised digital scans, or keep your post physical and forward it in a batch when you are ready.
A UK correspondence addressIssued after the required onboarding.
Scans, with your authorityChoose which eligible letters to open.
Holiday holdingSave your post for your return.
For expats abroad, overseas residents who need UK correspondence handling, frequent travellers and anyone taking a little time away.
Use your approved correspondence address and unique customer code so arriving letters can be matched to the right account.
Request opening and scanning with the right authority. Or leave letters unopened, hold them and ask for physical forwarding instead.
Bring held letters together for a quoted UK or international dispatch. Your mail does not need to travel one envelope at a time.
Complete onboarding, provide the required identity and recipient information, and receive your approved addressing instructions.
We log eligible arrivals. Your instructions and current authority determine whether an item is held, opened for scanning or prepared for forwarding.
Review your post in the planned workspace and request the next batch. Physical dispatch is quoted and approved before it is sent.
Proposed digital mailbox £7.99/month, with 100 arrival logs included. Scanning is £0.99 per letter for up to 5 sides, then £0.15 per extra side. Physical forwarding handling is £2.49 per batch, plus packaging and postage. Holiday holding starts at £5.99/month. Consumer rates include the assumed 20% VAT.
See the full rate card Proposed launch rates · service suitability and actual tax treatment confirmed before launch.Proposed digital mailbox £7.99/month, with 100 arrival logs included. Scanning is £0.99 per letter for up to 5 sides, then £0.15 per extra side. Physical forwarding handling is £2.49 per batch, plus packaging and postage. Holiday holding starts at £5.99/month. Consumer rates include the assumed 20% VAT.
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Explore all service pricing →Before your next move.
A little clarity.
The intended service includes expats and overseas residents who need a UK correspondence address or onward mail forwarding. Onboarding, recipient checks and a supported destination are still required. Your account type is based on your needs; living abroad does not automatically make you a business customer.
The mailbox is a correspondence service. It is not proof of residence, a guaranteed bank-accepted address or a registered-office service. Check the relevant organisation’s rules before using a correspondence address for a particular purpose.
No. Opening and scanning require your current authority and an eligible instruction. You can choose physical holding and forwarding without digital scanning. A scan request is an instruction; it is not a claim that a letter has already been opened or emailed.
The proposed holiday plan is £5.99 per month, includes up to 50 arrival logs per month and 90 days of physical holding. Digital scanning is optional and charged separately. Packaging and onward postage are additional.
You can request a physical batch to a UK or international address. A suitable service depends on the destination and contents. Review the handling, packaging, postage and any disclosed exclusions before approving dispatch.
Explore an example inbox with arrival records, holding instructions and scan requests. The preview keeps mail handling and physical forwarding easy to understand.
An example view of your next move.
Letter receivedWaiting for your instructions
An authorised scan requestOpening authority is required
Your next mail batchReview a quote before dispatch